FAQ

SHIPPING

Tracking my package

  • After you receive a shipping confirmation you can go to the Track My Package link and enter your e-mail and order number to track your package.

 

When will I receive my package? 

  • Please allow 3-4 weeks after ordering to receive your package

 

I have received tracking information but the package is delayed/not moving. 

  • Contact USPS with your tracking information in hand to find out the most updated status of your package.
  • You can track your package after shipment confirmation here: Track My Package

 

 What countries do you ship to? 

  • Currently we ship to the United States

 

I received the wrong item/size

  • We try to be perfect like all of our customers, but mistakes happen! Email us to solve the problem.